Shipping & Delivery

Please ALWAYS provide a valid email address for us to contact you. After you have made a purchase, please check your emails, as we will send you updated information, including a confirmation of your order.  If your Billing Address is a P.O. Box, then you MUST contact us via email and provide us with a physical address, so that we can ship your merchandise to you. We make it a priority to ship your item before the delivery deadline. We negotiate with the relevant delivery company to give you priority service.

 

 
Delivery Charges

Our delivery charge is $8.99USD per order (this is converted to the local currency you nominate). We offer fixed delivery charges for each order. The charges will be auto-added into the final total when you make payment, regardless of how many items are purchased, it will be a fixed charge. As a BONUS, if your order is over $70, we will provide FREE delivery for your order, PLUS if your order is over $120, we will provide EXPRESS DELIVERY of your order with DHL in 3-7 days!  


Tracking Your Order

We have partnered with several reputable shipping companies for the destinations we service. Our main delivery partners are DHL, Royal MailEMS, however, if they aren’t in your area we use other reputable companies.
When we dispatch your delivery, we include a tracking link, so that you can follow its progress. 
Here are the links to the main delivery companies we use, so you can track your order.


http://www.ems.com.cn/english.html

http://www.cn.dhl.com/en.html

http://intmail.183.com.cn/icc-itemstatusen.jsp

International Delivery Policies
Our International Customers are assured of a fast and professional service due to our long-term partnerships with FedEx, UPS, DHL and other reputable companies. Worldwide shipping and packaging to U.S, Canada, Australia, or other areas is possible with safe, reliable delivery partners who ensure your package arrives damage-free. 

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